Which? launches super-complaint against 'broken' insurance industry
Source: BBC
Kevin PeacheyCost of living correspondentGetty ImagesMaking a claim to an insurance company can be worse than the distress of the original incident, according to Which?, as it launches a rare type of action against the sector.The group's super-complaint - which is an action by a consumer body on customers' behalf - says the home and travel insurance sectors are "broken".Which? highlighted cases including an…
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