Why Tech Companies Are Not Your Friends: Lessons From Roku
Source: New York Times
This month, many of the 80 million owners of Roku devices, including streaming sticks, set-top boxes and internet-connected TVs running the company’s streaming software, turned on their Rokus to see a block of text. I, the owner of a cheap Roku TV in my bedroom, was among those who got stuck with the screen.The message gave updated terms of service that made it harder for customers to take legal action against…
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