Air Canada chatbot costs airline discount it wrongly offered customer

CBS News - For more and to sign up click here Air Canada is being held responsible for a discount its chatbot mistakenly promised a customer, the Washington Post reported.The airline must refund a passenger, Jake Moffat, who two years ago purchased tickets to attend his grandmother's funeral, under the belief that if he paid full price, he could later file a claim under the airline's bereavement policy to receive…