Amazon Enters Chatbot Fray With Shopping Tool
Source: New York Times
Amazon entered the consumer chatbot fray on Thursday, announcing a new artificial intelligence personal shopping assistant as the company races to catch up with other tech giants.Customers can ask the tool, Rufus, product questions directly in the search bar of the company’s mobile app, Amazon said in a blog post. The A.I. will then provide answers in a conversational tone. The examples provided in the…
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