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Asos customers banned over returns say it is 'slap in the face'

Source: BBC

Ruth Comerford & Grace DeanBBC NewsBBCLouise Gowrie tried to appeal her ban but was rejectedAsos shoppers have expressed anger after their accounts were shut for returning too many orders. Some customers have received emails in recent days informing them they are banned for allegedly breaching the online fashion giant's fair use policy.It comes after the company last year began charging a controversial £3.95 fee…

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