BookFest: Waterstones sorry after readers criticise event 'overcrowding'
Source: BBC
Amy WhiteWaterstones has apologised after booklovers complained of "utter chaos" and overcrowding at an event at its flagship shop on Wednesday.Attendees said the bookseller's annual BookFest was disorganised and potentially unsafe, with some social media users joking they had "survived" the event while one deemed it "hell on earth".Videos posted online showed large crowds throughout the shop in Piccadilly,…
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