Do Robots Love Their Customers? Automated Restaurants Face Human Issues.
Source: New York Times
On a recent Thursday afternoon at a Denny’s in Long Beach, Calif., a four-foot-tall robot glided toward Diane Deconnick’s table. Its three tiered trays could have hauled a feast, but they were empty except for a bowl of soup and a fried chicken salad.As the machine rolled to a stop, a scrolling digital display announced, “FOOD IS HERE.”“It talks!” Ms. Deconnick said. A Denny’s regular, she had been curious about…
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