Fraud victim's 18-month fight for £80,000 refund
Source: BBC
It recovered a further £20,000 two months later but only refunded the remaining £43,000 in April this year - 18 months on from when the fraud took place - after Carol took her case to the Financial Ombudsman Service, which ruled in her favour and ordered Tide to refund the money, plus thousands of pounds in interest. BBC - For more and to sign up click here To Return to the Main Aggregate News Page - click here
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