Ofcom slams O2 over unexpected mobile phone contract price rise
Source: BBC
The UK's media regulator has criticised O2 for raising its prices by more than it promised customers when they took out their phone contracts.Ofcom said it was "disappointed" with the firm, and said it was going against "the spirit of our rules" around being transparent to customers about price rises.In January, new rules were brought in to stop phone and broadband companies raising prices in the middle of a…
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