PrettyLittleThing faces backlash after scrapping free returns
Source: BBC
Fast-fashion brand PrettyLittleThing (PLT) is facing a customer backlash after becoming the latest retailer to scrap its free returns policy.UK customers must now pay £1.99 to return clothes, with the cost deducted from their refund.Shoppers have posted screenshots on social media showing their PLT apps being deleted from their phones, with many saying they would return fewer items if the brand's sizing was more…
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