Vulnerable people missing out on benefits due to online tool, charity claims

Vulnerable people are missing out on benefits because they are being directed to online calculators they cannot use, a charity has said.Many are entitled to financial support but rarely have access to face-to-face advisers to help them claim, according to the Money and Mental Health Policy Institute, leaving an estimated £24m in support unclaimed each year.One woman has told the BBC how her life and home were…