Waspi: Women affected by state pension age rise should get compensation - ombudsman - BBC News
Source: BBC
In its summary of its findings about the DWP’s and the Independent Case Examiner's complaint handling, the report says that several aspects of the DWP's process "reflected applicable standards". It goes on to say the DWP "needed to adapt its approach" because of the "volume of complaints it received" about its communications over the state pension age. The report adds that it did not consider template responses…
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